# What is a completion level in Provely?

> One named promise of a service, proven by one contract. The Provely definition, with an example.

Canonical: https://provely.sh/glossary/completion-level  
Last reviewed: 2026-09-05  

**A completion level is one named promise of a service. Resend exposes `accepted`, `sent`, `delivered`, and `bounced`. Each level is one contract. An agent cannot upgrade a level.**

| Service | Levels |
| --- | --- |
| [Stripe](/verify/stripe) | `created`, `succeeded` |
| [Shopify](/verify/shopify) | `created`, `financially_completed` |
| [Resend](/verify/resend) | `accepted`, `sent`, `delivered`, `bounced` |

## Read next

- [Read the definition of Completion contract](https://provely.sh/glossary/completion-contract)
- [Read the definition of Service verification skill](https://provely.sh/glossary/skill)
- [See every glossary term](https://provely.sh/glossary)
- [Read how Provely works](https://provely.sh/how-it-works)